Clear and fair terms that govern your use of Kogentic's AI platform. We believe in transparency and mutual respect.
These Terms of Service are effective as of January 1, 2024. By using our platform, you agree to be bound by these terms.
Key principles that guide our service relationship
Use our platform responsibly and in accordance with intended purposes
Your data is protected under our comprehensive privacy policy
Prohibited activities include unauthorized access and harmful content
We respect your rights and expect the same in return
Keep your login credentials secure and notify us of any unauthorized access
Monitor your API usage and stay within your subscription limits
Ensure your use complies with applicable laws and regulations
Report any issues or violations promptly to our support team
We strive for 99.9% uptime with redundant infrastructure and monitoring.
24/7 support via email, chat, and our comprehensive documentation.
Scheduled maintenance with advance notice and minimal disruption.
Regular updates and improvements with backward compatibility.
We may update these terms with 30 days notice for material changes. Continued use constitutes acceptance.
Either party may terminate the agreement with appropriate notice. Data export options available before termination.
Our legal team is available to clarify any aspects of our terms of service.